All phones and accessories sold are new, sealed units unless explicitly listed as a display or demo
unit at the time of sale.
Billing and manufacturer warranty details are explained to every customer at the time of purchase;
the original invoice must be retained for any warranty claim.
Once a phone is sold and the box seal is broken, it cannot be exchanged for a refund — only for a
manufacturing defect covered under warranty.
Any device booked with an advance for a specific colour, storage variant or upcoming launch cannot
be cancelled once the order has been placed with the brand.
The store is not responsible for physical or liquid damage caused by the customer after the sale,
including drops, water damage or unauthorised repairs.
Please check the model, colour, storage variant, box contents and IMEI number before leaving the
store — complaints regarding the wrong variant are not entertained after billing.
Payments are accepted via cash, UPI, debit/credit card and approved EMI/finance partners as
displayed in-store.
EMI, 0 down payment and instant bank discount offers are subject to the terms of the respective bank
or finance partner, and may change without prior notice.
Assured gifts or accessories offered with a purchase are limited to the promotion period stated
in-store and while stocks last.
The original tax invoice must be produced for any warranty service, exchange enquiry or repurchase
discussion.
The store facilitates manufacturer warranty support but does not independently guarantee device
performance beyond the manufacturer's stated terms.
Pricing displayed in-store or communicated verbally is indicative and may vary with ongoing offers,
GST changes or brand-level price revisions.
The Arati Electronics reserves the right to update these terms at any time; the version displayed
in-store or on this website at the time of purchase applies.